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8-845 Harrington Court,
Burlington ON L7N 3P3
MONDAY - TUESDAY 9AM - 4PM
FRIDAY 2PM - 8PM
The Burlington Pond
our locations
401 Pearl Street,
Burlington ON, L7R 2M8
MONDAY - FRIDAY 10AM - 8PM
SATURDAY 9AM - 1PM
Downtown Burlington
At Kinetic Physiotherapy, we know starting treatment—or even just reaching out—can come with a lot of questions. Whether you’re dealing with a new injury, managing ongoing pain, or simply looking to move better, we’re here to make the process clear and comfortable. Below are answers to some of the most common questions we hear from our clients.
FAQs
Do I need a doctor’s referral to book an appointment?
No, you do not need a referral to see a physiotherapist. You can book directly with us. However, some insurance providers may require a referral for reimbursement, so it’s a good idea to check your plan.
What should I expect at my first visit?
Your first appointment includes a detailed assessment where we discuss your concerns, medical history, and goals. We’ll evaluate your movement, identify the root cause of your issue, and begin treatment right away with a personalized plan.
What should I bring to my appointment?
Please bring comfortable clothing that allows you to move easily, any relevant medical documents (e.g., imaging reports), and your insurance information if applicable.
Do you offer direct billing to insurance?
Yes, we offer direct billing to most major insurance providers. If you’re unsure about your coverage, our front desk team is happy to help you understand your benefits.
How many sessions will I need?
This depends on your condition, goals, and how your body responds to treatment. After your initial assessment, your physiotherapist will provide a recommended treatment plan and timeline tailored to you.
